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Job Description

Job purpose

Professional Client Support in the Financial Industry

Duties and responsibilities

·         Responding to client requests and questions via telephone, chat and email regarding queries on various issues (technical, accounts etc.)

·         Assisting customers who wish to open or manage a trading account.

·         Assisting with any and all after-sales issues, which may include: collecting documents, withdrawals, deposits, funds transfers, account creations, trading issues, etc

·         Coordinating with the sales team and other relevant departments to properly and effectively assist clients

 Qualifications

·         Ability to work in shifts

·         Service oriented personality

·         Relevant Experience in the Forex and /or Binary Industry – Big Advantage

·         Native English / Russian / Spanish speaker

·         Excellent computer skills (MS Office)

·         Multitasker  in heart who can work under pressure


About CapitalMediaLTD

Capital Media is a digital media marketing agency. We specialize in providing customized marketing services and strategies for a wide variety of businesses, tailored to suit each company’s unique needs and goals. Whether your business is an emerging start-up who is just launching their services and products, or an established business looking to optimize or expand your marketing operations, you can be sure that Capital Media has the skills and resources to take your business to the next level.
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